Website Design Terms and Conditions

 Variation of Terms
We reserve the right to make changes to these Terms and Conditions. If We do so, We will update the version date above. If You proceed with a website project after any such changes have been published, You agree to be bound by the revised Terms and Conditions.

Definitions
“We Make Media” means We Make Media Ltd, whose registered office is at Chudley & Co Accountants Ltd, The Old Bank Chambers, 223 Union Street, Brunswick Square, Torquay TQ1 4UT, also referred to as “We”, “Us”, and “Our”. Registered in England and Wales. Company Number: 07111425. VAT Number: 983813974.

“You” means the client commissioning a website design project, including any person acting as an employee or agent of a company, also referred to as “Client” and “Your”.

“Project” means the website design, development or related service commissioned by You.

“Deliverables” means the completed website and associated files as outlined in the agreed project specification.

“Live Date” means the date the website is made publicly accessible.

Project Scope and Approval
We will provide You with a project proposal outlining the scope, cost and estimated timeline for the work. By accepting the proposal, You confirm that the details are accurate and agree to these Terms.

All design work will be submitted for Your approval during the development process. You agree to provide feedback and approvals in a timely manner. If We do not receive a response within 14 days, We reserve the right to proceed based on the latest version presented.

Once final approval is received, or if no objection is raised within 14 days of delivery, the work will be deemed accepted.

Client Responsibilities
Content for the Project may be provided by You, by Us, or a combination of both.

If You are supplying any content (text, images, logos, documents, etc.), You are responsible for providing this in a timely manner. Delays in supplying content may result in delays to the delivery of the Project.

You warrant that all materials supplied by You are either owned by You or that You have obtained all necessary rights to use them, and that their use does not infringe any copyright, trademark or other intellectual property rights.

You agree to indemnify Us against any claims, damages or legal fees arising from materials You provide.

If We are supplying content as part of the Project, We will do so using information and materials provided by You, or through original work. You will be given the opportunity to review and approve any content created by Us before it is published or made live.

Up to two rounds of content revisions are included as part of the agreed project scope. Additional rounds or substantial changes to previously approved content may be subject to additional charges at our standard hourly rate (£60+VAT).

Payment Terms
Payment terms are as follows:
50% upfront (payable at the time of booking).
50% on completion, to be paid before the site goes live or within 60 days of the project start date, whichever occurs first.

Hosting
Hosting is charged at £300+VAT per year if paid annually, or £30+VAT per month if paid monthly.

Contingency and Scope Adjustments
We recommend including a 10% contingency in Your budget. While We make every effort to complete the Project within the agreed scope and budget, it’s not uncommon for changes to arise during the creative process. These may result from:

Scope adjustments,
New or revised content requirements,
Shifting priorities or additional functionality.
 
Any work beyond the agreed scope will be quoted for and charged at £60+VAT per hour.

Licensing and Intellectual Property
For full details of our software and website usage licensing, please refer to our separate Software License Agreement at:

wemakemedia.co.uk/software-license-agreement/

Any stock photography, fonts, icons, or third-party plugins provided by Us as part of the Project are licensed for use within Your website only. These assets may not be reused, edited, extracted, or repurposed in other projects or media without appropriate licensing from the original provider.

Where required, We will obtain suitable licenses for these assets on Your behalf. Alternatively, We may use assets You provide, in which case You are responsible for ensuring appropriate usage rights and licenses are in place.

Cancellations
If You cancel the Project after confirmation, You agree to pay for all work completed up to the cancellation date. The initial 50% deposit is non-refundable.

If You cancel a Project which was booked on a discounted multi-phase or multi-site basis, We reserve the right to invoice for any price adjustments as if each phase were booked independently.

All cancellations must be made in writing.

Limitation of Liability
We shall not be held liable for any indirect, incidental or consequential damages resulting from the use or inability to use the website once completed. Our total liability for any claim arising under this agreement shall not exceed the total fees paid by You to Us.

Complaints Policy
If You are dissatisfied with any aspect of our service, please get in touch immediately with Jeff Cooper on 01626 871161 or jeff@wemakemedia.co.uk and We will do Our utmost to resolve the matter. We will respond to all enquiries as soon as possible and always within 14 days.